Privacy Policy
Welcome to SoundWiser! We take your privacy seriously and are committed to protecting your personal data. This privacy policy describes how we collect, use, disclose, and protect your personal data, and outlines your rights regarding our handling of your personal data. This policy is formulated in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486).
Types of Personal Data Collected
We may collect and process the following types of personal data:
● Contact Information: such as name, address, phone number, and email address.
● Account Information: such as username and password.
● Transaction Data: such as purchase history, payment information, and shipping address.
● Technical Data: such as IP address, browser type, operating system, access times, and user behavior.
● Other Data: other data you voluntarily provide, such as filling out questionnaires, participating in sweepstakes, or customer service inquiries.
Use of Personal Data
We will use your personal data for the following purposes:
● Providing Services: processing orders, providing customer support, managing accounts.
● Improvement and Personalization: improving our products and services based on your shopping history and preferences.
● Marketing and Promotion: sending you information about our products and services (you can opt-out at any time).
● Legal Compliance: complying with laws, regulations, and other statutory requirements.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Data Security
We adopt reasonable technical and organizational measures to protect your personal data from unauthorized access, use, modification, or disclosure. However, data transmission over the Internet is not absolutely secure, and we cannot guarantee absolute security of the data.
Disclosure of Personal Data
We may disclose your personal data under the following circumstances:
● Service Providers: to third-party service providers who help us operate the website and provide services.
● Legal Requirements: as required by law, regulation, or court order.
● Business Transfers: if our business or assets are sold or transferred, your personal data may be transferred as part of the transaction.
Cross-Border Data Transfer
We may transfer your personal data to places outside of Hong Kong. In such cases, we will ensure that the recipient provides adequate privacy protection measures.
Access and Correction of Personal Data
Under the Personal Data (Privacy) Ordinance, you have the right to access and correct your personal data held by us. If you wish to exercise this right, please contact us.
Policy Changes
We may update this privacy policy from time to time. Any changes will be posted on our website, and we recommend that you review it periodically.
Use of "COOKIES" to Collect Data
We may use "cookies" to collect data on the use of our services, which helps when users revisit the website. A cookie is a small piece of data sent by a web server and stored in a web browser, allowing the server to read the data later. Currently, data collected from cookies is used to enhance the functionality of the services. The information provided by the services is organized and arranged based on the cumulative use of the services by users. Cookies help streamline the login process, track transaction data, and preserve data between sessions.
Contact Us
If you have any questions about this privacy policy or need more information, please contact us:
● Email: enquiry@soundwiser.com.hk
● Phone: +852 2212 9097
